EU Customers, we are now registered as an IOSS

EU Customers - We are now a registered IOSS.

The EU, from the 1st of July, have changed the way that import duties are calculated and all sellers from outside the EU now need to comply with this.

In order to serve our EU customers better we have now registered as an IOSS (Internet One Stop Shop), what this means is that the price you pay at checkout now includes all appropriate VAT and Duty charges for your country, meaning no nasty surprises once your package is delivered. You cart will display the retail price ex VAT, the VAT charge for your country, the shipping charge and any duty which must be paid, in most cases this will be 3 Euro (not included in VAT calculations), and the total cost.

All shipments into the EU below 150 Euro now attract a 3 euro flat rate fee per Customs code, not per item, in the order. So ordering 3 x Dwarf 3 Kits would attract a 3 euro duty charge. Only if an additional item in an order has a different customs code would an additional duty payment be required.